A Self Catering property is your home away from home. It usually offers guests a sole-occupancy unit consisting of one or more bedrooms or suites and a dining area with cooking facilities. Self catering styles include Apartments, Holiday Units, Houses, Cottages, Chalets, Villas and Cabins. Limited Service is optional.

Category Entry Requirements

All Stars

• Cooking facilities: minimum of microwave, 2 hot plates, saucepans, crockery, cutlery and cooking utensils must be provided.
• Manager must be contactable 24 hours a day, 7 days a week.
• Properties without a resident manager must have a sign clearly indicating the contact details of where inquires can be made, in case of an emergency.

Additional for 4 & 5 Star

• Provides accommodation seven days a week.
• Provides accommodation all year round
• Has a formal reception area
• Offers a dining facility
• On site representative must be contactable 24 hours, 7 days a week
• Room service must be available
• Concierge, Porterage and Luggage Handling
• All meals, (breakfast, lunch and dinner) and beverages must be provided from outlets within the complex
• Servicing of rooms 7 days (includes linen/towel change, removal of rubbish and cleaning)
• On site parking with security for guests
• Valet service available
• Central Business Centre
• A range of other Miscellaneous Services provided e.g. baby/childminding
• Full Housekeeping and Laundry Services provided
• Universal Access Compliance

For detailed listing of the Grading Criteria and Minimum Requirements of Entry for this Category, contact your nearest assessor or send an official request to feedback@tourismgrading.co.za