A Country House can be an existing home, a renovated home or a building that has been specifically designed as a residential dwelling to provide overnight accommodation.

It must have public areas for the exclusive use of its guests and be situated in natural, peaceful surroundings, such as near a nature reserve, beyond that of the immediate garden area.

Category Entry Requirements

All Stars

• Scenic or natural vista (beyond that of the immediate garden area) e.g. water view, rural outlook, mountain view or natural bush setting.
• Meals and beverages must be provided from outlets within the complex.  (May / not be operated by the property.)
• Must have a formal reception area / appropriate meet and greet service.
• Servicing of rooms 7 days a week (includes linen/towel change, removal of rubbish and cleaning).
• Breakfast must be provided
• On site representative must be contactable 24 hours, 7 days a week.
• Plus some of the other requirements listed under 4 &5 Star minimum requirements list.

Additional for 4 & 5 Star

• Provides accommodation 7 days a week.
• Provides accommodation all year round.
• Has a formal reception area.
• Offers a dining facility.
• All meals, (breakfast, lunch and dinner) and beverages must be provided from outlets within the complex.
• On site parking with security for guests.
• Valet service available.
• Room service must be available.
• Concierge, porterage and luggage handling.
• Central Business Centre must be provided.
• A range of other miscellaneous services provided, e.g. message service, shoe polish, delivery of newspapers, etc.
• Full housekeeping and laundry services provided.

For detailed listing of the Grading Criteria and Minimum Requirements of Entry for this Category, contact your nearest assessor or send an official request to feedback@tourismgrading.co.za